Política de envío
Shipping Policy
Last updated: July 27, 2026
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.
Shipping Rates and Delivery Times
Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Domestic Shipping (Spain)
- Standard shipping: 5–10 business days
International Shipping (European Union)
- Standard shipping: 10–20 business days
International Shipping (Rest of World)
- Standard shipping: 15–30 business days
Delivery times are estimates and cannot be guaranteed. Delays may occur due to customs, carrier issues, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through the carrier's website.
Customs, Duties, and Taxes
TheBuddyFurr is not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the responsibility of the customer and vary by country.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately at thebuddyfurr@gmail.com with your order number and a description of the issue. We will work with the carrier to resolve the situation as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct before placing your order. TheBuddyFurr is not responsible for orders shipped to an incorrect address provided by the customer.
Contact
For any shipping-related questions, please contact us at: thebuddyfurr@gmail.com